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Maintenance and operations

Nonstop operations start with a maintenance contract whose document is never missing.

Archive maintenance contracts and SLAs, work orders, periodic operations reports, and equipment licenses — with automatic renewal alerts and a full audit trail, in a secure Saudi system.

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The problem

Maintenance and operations documents are numerous and frequently renewed

✕An expired maintenance contract discovered at breakdown time
Automatic alerts before every contract expires
✕An SLA whose terms are hard to retrieve
A unified archive searchable inside its content
✕Work orders and operations reports scattered across teams
An organized record linked to each asset and equipment
✕A missing equipment license or inspection certificate at audit time
A compliance file ready for instant review
The hidden costs

A late document can halt an entire operations line

  • !Operations shutdown or a fine due to an expired maintenance contract or equipment license.
  • !A contractual dispute from difficulty proving SLA terms.
  • !Delayed maintenance response due to scattered work orders and reports.
  • !Administrative hours wasted tracking renewals across multi-asset, multi-site contracts.

Why current solutions fall short

Maintenance management systems (CMMS)

Manage scheduling and work orders, not the archiving of contracts, service agreements, and compliance documents with an audit trail.

Public storage

Sensitive contracts and agreements outside an organized, permissioned environment.

Paper

Operations reports and licenses prone to loss and hard to surface during audits.

The gap

No solution combines contract archiving + SLAs + work orders and reports + equipment licenses with renewal alerts in one product.

Why now?

The expansion of operations & maintenance (O&M) contracts within Vision 2030 projects and tighter SLA and safety requirements demand a digital archive available for instant review and verification before clients and supervising authorities.

6 steps

How the solution works

1

Smart upload & classification

Upload a contract, work order, or report; Arabic OCR classifies it.

2

Search inside the content

Search by contract number, asset name, or site.

3

Renewal alerts

Maintenance contracts, service agreements, and equipment licenses.

4

Team & site permissions

Each team/site sees only its own files.

5

Approvals workflow

New work order → review → approval → documented archiving.

6

The smart agent «Sanad»

Ask it «maintenance contracts expiring within 30 days across sites» — it answers from your documents.

Frequently asked questions

Does it alert before maintenance contracts and equipment licenses expire?

Yes — automatic alerts for every contract and license before the expiry date.

Does it link work orders and reports to assets?

Yes — documents organized by asset or site with search inside the content.

Is the data secure and hosted locally?

Yes — Saudi hosting, AES-256 encryption, and a full audit trail.

Start free today — try Mstnd on your own documents, no credit card required, and see the difference for yourself.

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Other sectors that benefit from Mstnd

Human Resources (HR)Law firms and legal advisoryEducation sectorClinics and medical centersContracting and project companiesReal estate and developmentNon-profit and endowment organizationsIndustrial sector and factoriesLogistics and transportHospitality and hotelsInsuranceGovernment and service sector
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A cloud document management system built for companies and organizations in Saudi Arabia.

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Unified Company Number
7037370603
National Address
RADC3385, Al Nada District, Riyadh 13317
Detailed Address
3385 Al Thumamah Street, Building 8398, Saudi Arabia

Accreditations & Partners

Communications, Space & Technology Commission
Saudi Business Center

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